Client Care Commitment

We take our approach to client care seriously which is why we adhere to our 8 point Client Care Commitment.

Clients can expect Scott & Baldwin, CPAs to:

  • Respect your inquiries and time as we seek to understand your needs and respond to your requests promptly
  • Work collaboratively with you and related third parties, and keep all apprised of pertinent information
  • Demonstrate a sincere interest in your business and proactively anticipate your needs
  • Fulfill our promise of delivering quality, reliable service and demonstrate the value received
  • Keep our project team members apprised of your case so you can easily communicate with any staff member
  • Provide clarity in your engagements to avoid any service or billing surprise
  • Take responsibility for the services we have provided and stand behind our work
  • Ensure your confidentially and adhere to sensitive document security measures

Please contact us for more information about our Client Care Commitment.